New guidelines to abide by effective until July 1st:
1. Please do not come into your building. A staff member will meet you outside and assist you
2. All prescriptions must be called in and paid for over the phone.
3. Once arrived for your pickup or appointment, notify our staff by calling from your vehicle.
4. All essential information will be relayed over the phone.
5. Payment will be taken over the phone.
6. If you need any preventatives, please either call and pay over the phone, or visit our website and order online.
Guidelines to abide by effective July 1st:
1. Masks, and face coverings are mandatory for entrace. There will be a check in window. Only 1 person at a time.
2. We are only allowing critical clients in. We will only have 3 rooms open and will be closing down the hospital every hour to throughly clean.
3. All prescription medications and preventatives must be called in ahead of time, and a team member will meet you outside.
4. For all non-essential appointments (ie. nail trims, expressed anal glands, clean ears, etc), will be handled curbside.
You have observed the prudent precauitons that our dedicated, heroic medical workers have taken to prevent the spread of COVID-19 and Fletcher Animal Hospital is a medical facility. We will be following the same stringent safety precautions that the CDC factually recommends for your safety and ours.
In person euthanasia of family pets will be handled as they arise, but we know that families will want to be present for the peaceful passing of their loved ones. We will relax the one person rule to allow family members to say goodbyw to their beloved pets as long as the other precautions we've established are followed, (ie. masks, temperature checks, etc).
Lastly, if you would rather limit your exposure and wish to continue curbside appointments, I and the staff are happy to continue doing our part to ensure your, our and your families safety.
Please call (828) 684-4244 for appointments or questions.
Our Pledge to you:
- We do keep our hospital clean and disease free but we will redouble our efforts to completely disinfect our hospital before and after you visit, multiple times a day.
- We will use CDC recommended techniques to avoid close human contact to slow or stop any community spread locally.
-We will add to our reception staff to promptly answer your calls and give you factual information on whether a visit is crucial or can wait.
- We will be as generous as the law allows, to refill prescriptions for your furry friend's medications.
- We will continue to make appointments for pets needing a visit and they will be competently and compassionately treated while in our care.
Lastly, as a personal message from Dr. Galligan and his staff,
Please know that we care about you and are keeping all of you in our prayers. This too shall pass!... and afterwards we will have worked together as Americans, North Carolinians and as Brothers and Sisters cementing our bond in humanity. God bless to you all.
COVID-19 to Pets
We as a family want to keep you and your beloved pets safe. We have keeping a close eye on this pandemic and recieving more factual updates from the AVMA. Please be aware that false information is circulating, so while we are here to answer your questions, please make sure that your information is correct and from a valid source.
The North Carolina Public Health sent us some information that we would like to share with you, and from the AVMA.
2 Key Points:
1. At this time, there is no evidence that companion animlas, including pets, can spread COVID-19.
2. There is currently no requirments to report animals who are owned by persons with COVID-19 to public health authorites in North Carolina.
Here are some important points from the AVMA website:
- Infectious disease experts and mulitple international and domestic human and animal health organizations agree there is no evidence at this point to indicate that pets becomes ill with COVID-19 or that they spread it to other animals, including humans.
- Out of an abundance of caution, it is recommended that those ill with COVID-19 limit contact with animals until more information is known about the virus.
Some recommended procedures:
- If possible, have another member of the household take care of walking, feeding, and playing with the pet.
- If the animal is a service animal or the person must care for the pet, a facemask should be worn.
-People who are infected should not share food, kiss, or hug the pet.
- Hands should be washed before and after any contact with pets.
More articles about COVID-19:
-North Carolina Veterinary Medical Board
-North Carolina Department of Health and Human Services